Privacy Policy
Who We Are
LetsPlayNGrow.com (“we,” “us,” or “our”) provides ABA therapy and autism services for children and their families. This Privacy Policy describes how we collect, use, and protect your information when you visit our website or interact with our services.
Our website address is: https://letsplayngrow.com.
Information We Collect
We may collect the following information when you use our website or communicate with us:
- Personal Information: Name, email address, phone number, and any information you submit through our contact or enrollment forms.
- Health-related Information: Information about your child or family member if provided for the purpose of service inquiries, enrollment, or care coordination (Protected Health Information or “PHI”).
- Automatically Collected Information: Technical details such as IP address, browser type, referring/exit pages, device information, and usage data collected via cookies or similar technologies.
How We Use Your Information
We may use your information to:
- Respond to inquiries or service requests;
- Schedule or confirm appointments;
- Provide relevant information or updates about our services;
- Send SMS/text communications with your consent (see below);
- Comply with legal, regulatory, or accreditation requirements;
- Improve our website and services.
SMS/Text Messaging
If you provide your phone number, you may receive SMS/text messages from us regarding enrollment, appointment reminders, or important communications about our services.
- Message Frequency: Message frequency may vary.
- Costs: Message and data rates may apply according to your plan.
- Opt-Out: You can opt out at any time by replying STOP to any message or by contacting us at [insert contact email or phone].
- Your number will NOT be shared or sold to unaffiliated third parties for marketing purposes.
- Please refer to our Terms and Conditions for more details about the use of our services.
Data Sharing and Disclosure
We do not sell or rent your personal or health information to third parties. We may share information only as described below:
- With Service Providers: To trusted partners (e.g., appointment or billing vendors) who assist us in delivering our services and agree to protect your information.
- For Legal Compliance: When required by law, regulation, or court order.
- For Safety: To prevent harm to you, your child, or others.
- With Your Consent: If you authorize us to share information for a specific purpose.
Data Retention
We retain personal and health-related information only as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, or as otherwise permitted by law.
Your Rights
Depending on your jurisdiction and our status as a healthcare provider, you may have the right to:
- Request a copy of the personal or health information we maintain about you or your child;
- Request that we correct or update your information;
- Request that we delete your information, unless we are required to retain it for legal or operational purposes;
- Withdraw consent for further communications.
To exercise these rights, please contact us at [insert contact email or phone].
Data Security
We use administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, or misuse, in accordance with HIPAA and other applicable laws.
Children’s Privacy
We do not knowingly collect personal information directly from children under the age of 13 via this website. All information regarding minors must be submitted by a parent, guardian, or authorized representative. If you believe information from a child has been submitted, please contact us immediately.
Cookies and Tracking Technologies
We use cookies or similar technologies to enhance your experience and analyze usage patterns. You can set your browser to refuse cookies or alert you when cookies are being used, but this may limit your use of some features.
External Links
Our website may link to other sites. We are not responsible for the privacy or security practices of external sites.
Changes to This Policy
We may update this Privacy Policy, and any changes will be posted here with a new effective date. Your continued use of this website indicates your acceptance of these terms.
Contact Us
If you have questions or wish to exercise your privacy rights, please contact us at:
Email: admin@letsplayngrow.com
Phone: 214-851-1031